Customer Proximity

Customer Proximity

It’s about offering quality advice and support wherever it is needed. This is made possible by more than 100 service centers across the globe, in conjunction with around-the-clock hotlines. We understand the importance of maintaining a local presence and providing made-to-measure support services. In other words, our customers enjoy a local point of contact, and can be sure to receive prompt responses and expert service – 24 hours a day, seven days a week, 365 days a year.
Solution Orientation

Solution Orientation

MAN PrimeServ is a reliable partner for service solutions. We offer tailor made service and first class technical support for every customer. Your requirements are the benchmark for our activities, to ensure performance of the highest possible quality. Furthermore, we are committed to qualify our customers the best way possible, so that the operation and maintenance on equipment and installations we supply can be performed in the most efficient and safest way.
Technical Competence

Technical Competence

All experts of our global network are highly-skilled and perform our services by using state-of-the-art-technology. Performance at highest safety- and quality-standards has caused our technology-leadership as OEM. Our unique efficiency in service and technical competence shows that we know how to keep our products reliable and productive.

MAN Diesel & Turbo is offering a strong after sales service with a clear performance commitment, qualified and reliable experts and tailor-made solutions - all combined in our global service brand MAN PrimeServ. Our approach is simple, yet effective: Premium service performed with passion meeting every customer’s needs. We take the best people, qualify them professionally, listen to our customers, and provide optimum flexibility and reliability in the services we offer.

We provide our customers with outstanding services, we transfer the three MAN PrimeServ key-messages in everything we do: Customer Proximity, Solution Orientation and Technical Competence.